Learn about our process

Hearing Aids Australia helps connect the online community to a network of local independent Audiology clinics across Australia. Only a qualified hearing specialist can perform the necessary tests and service to recommend the appropriate solution for your hearing loss.

The world's leading hearing brands are available and can be viewed on our website. These manufacturers of hearing aids support the Hearing Aids Australia brand promise of "only working with the audiology profession" when providing their product and services via the web. Purchasing hearing aids from the web without any direct involvement with the hearing specialist may miss an underlying medical pathology such as acoustic neuroma (tumour) and should be discouraged.

Hearing Aids Australia has 6 simple steps to finding the hearing solution that's right for you.

Step 1. Contact a member of the Hearing Aids Australia team by phone or email. We would like to understand you and your unique hearing issues.

Step 2. Hearing Aids Australia will arrange for an appointment with a qualified hearing specialist in your local area for a diagnostic assessment and professional recommendation.

Step 3. The hearing specialist will discuss the test results with you and will only recommend hearing aids if they are appropriate for your hearing loss. Not all hearing losses are appropriate for hearing aids.

Step 4. If hearing aids are appropriate, the hearing specialist will discuss your various options based on style, colour, features, functionality etc.

Step 5. If hearing aids are appropriate and you wish to proceed with fitting, a further fitting appointment is made. Hearing Aids Australia will contact you to discuss prices based on the recommendations of the hearing specialist.

Step 6. Once payment is received, your order will be processed. It is all that simple!



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